Lakeshore News

June Winner of Felician Village Excellence Award

Ron June 2 (2).JPGFelician Village announces Ron Gosz, Maintenance Technician, won the Service Excellence Star Award for the month of June.
Ron’s nomination: “Thanks for demonstrating our Resident First philosophy. Ron flexed his hours two days to paint in the St. Francis household – coming in at 4 a.m. so he would be done before breakfast. The painting really helps to brighten things up. We appreciate your willingness to do this before most residents woke so it did not alter their routine.”
In photo: (left to right) Rick Hodgson, Director of Plant Operations, Ron Gosz, Service Excellence Award Winner and Aaron Seng, Director of Mission Services.
About the Service Excellence Star Award
In conjunction with Felician Village’s Service Excellence initiative and Resident Firstsm philosophy, selection is based on the employee’s conduct as it reflects Felician Village values. Service Excellence is a way of consciously living out the mission and core values of Felician Village and fostering an environment that creates exceptional experiences for all.
Co-workers, residents, family members and visitors are encouraged to nominate an employee to be considered for the Service Excellence Star Award. The award subcommittee reviews the completed nomination forms monthly and a winner is selected.


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